Question 1

Q: How long have you been operating as a business?

Accepted Answer

Manotee started two years ago on Etsy and move to an independent e-commerce shop in October 2025?

Question 2

Q: If I select a bundle order or buy several products at the same time, will they arrive together?

Accepted Answer

Not necessarily. Some products come from different suppliers and will arrive independently. We ask that you allow 7-10 business days to receive all your items.

Question 3

Q: I am unable to complete an order and checkout?

Accepted Answer

You may be browsing from a location that isn't within our traditional market. Just drop us a message and we'll add your location to our system.

Question 4

Q: Do you customise a design or design to order?

Accepted Answer

Yes,

we can adapt a design or we can design a custom bespoke product for you. Just send us a message and we'll get back to you with an estimate.

Question 5

Q: Can I track my products from Manotee?

Accepted Answer

A: Yes, you can track your products from Manotee. Once your order is shipped, you will receive a confirmation email containing your tracking information and a tracking number. To monitor your package's progress, simply visit the carrier’s website and enter the provided tracking number. This will allow you to see real-time updates on your shipment's location and estimated delivery date. If you encounter any issues or have further questions about tracking your order, our customer service team is available to assist you and ensure you have all the information you need.

Question 6

Q: Can I Refund a product from Manotee?

Accepted Answer

A: Yes, Manotee allows refunds for products under specific conditions to ensure customer satisfaction. If you are not pleased with your purchase, you can request a refund within 30 days of receiving the item. The product must be unused, in its original condition, and in the original packaging. To initiate a refund, email our customer service team at sales@manotee.com with your order number and reason for the return. Once approved, we will provide you with instructions for returning the product. Please note that you will be responsible for the return shipping costs unless the item was damaged or incorrect upon arrival. Refunds are processed within 7-10 business days after we receive the returned product. We strive to offer “smart-mouth gifts for the politically tired and socially wired” that meet your expectations, and we are here to resolve any issues that may arise.

Question 7

Q: Can I purchase a gift card from Manotee?

Accepted Answer

A: Yes, you can purchase a gift card from Manotee! Our gift cards are the perfect solution for those who want to give the gift of choice from our selection of "smart-mouth gifts for the politically tired and socially wired." Gift cards are available in various denominations and can be used to purchase any item in our online store. They are delivered electronically, making them a quick and convenient option for last-minute gifts or special occasions. Simply visit our Gift Cards section on the site, choose your desired amount, and follow the prompts to complete your purchase. Once the transaction is complete, the gift card will be emailed to you or directly to the recipient, along with instructions on how to redeem it.

Manotee Apparel and Gifts

For the politically tired and socially wired.

FAQs